Student Support Advisor

The Opportunity

Due to the departure of a valued staff member, we have an exciting opportunity for a Student Support Advisor to join our Student Experience team. This role will primarily be based at our Henderson campus, while providing support as required at our Manukau Learning Hub. 

You’ll be working to provide student support to our students across all our study programmes (including Distance Learning students), enhancing their learning experience and contributing to the successful completion of their chosen course or programme. Your experience in building trusted relationships and your proactive and caring support will be critical to ensuring their academic success. You will report to the Student Support Manager and work with the wider Student Experience team and Lecturers.

Your responsibilities will include:

  • Assisting students through the enquiry, application, enrolment, and orientation stages of admission to Laidlaw College 
  • Supporting students to successfully navigate their educational journey by helping them successfully engage with academic processes e.g. assignment planning, writing and referencing
  • Providing pastoral care and referring students to counselling and other support services as necessary



Who are we looking for?

The successful candidate will have:

  • A strong commitment to the vision and mission of Laidlaw College 
  • A Bachelor’s Degree (a Degree in Counselling, Education or Theology related fields is preferred, but not essential)
  • Well developed and confident interpersonal and communication skills
  • Thorough planning and organisational skills
  • Excellent computer skills (Microsoft Office applications, email, cloud and web-based systems)
  • The ability to work collaboratively within and across the Student Experience Team
  • Understanding and experience of Maori and /or Pasifika languages, cultures and values would be advantageous


About Us

Laidlaw College is the largest tertiary-level evangelical, interdenominational college in New Zealand. As a private training establishment, we offer quality education in theology, mission and ministry, counselling and education, with campuses in Henderson and Christchurch, a learning hub in Manukau, and distance learning options. Study at Laidlaw is not only for those preparing for professional Christian ministry but is also for those who are seeking to deepen and integrate their faith into every area of life. We teach programmes from Certificate to Doctoral level.

Our Vision: A world shaped by love, compelled and informed by the Gospel.

Our Mission: To equip students and scholars to renew their communities with a faith as intelligent as it is courageous.




Why Laidlaw?

We offer a work environment that supports wellbeing, encourages professional and personal development and celebrates successes. These initiatives include:

  • Regular community gatherings and celebrations with staff and students
  • Free parking and proximity to public transport options
  • Access to a staff discount card and Laidlaw library membership
  • An environment that supports your professional and personal development

For a position description, please click here.

Please apply via SEEK with a covering letter and CV. Suitable applicants will be interviewed for these opportunities as applications are received.

If you would like to make a time for a phone call to discuss any queries, please e-mail Tracey McDowall, HR Consultant, Laidlaw College, [email protected].